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Kleist Forum in Frankfurt (Oder): Humor im Kundenkontakt – was Sixt und BVG richtig machen
Eva Ullmann leitet das Deutsche Institut für Humor in Leipzig. Wie Stress und Humor zusammenpassen, verriet sie den Gästen im Kleist Forum in Frankfurt (Oder).

Wie schafft man es auch in stressigen Situationen, humorvoll zu bleiben? Dieser Frage ging Rednerin Eva Ullmann bei „Vorsprung durch Wissen“ in Frankfurt (Oder) nach.
René Matschkowiak