Elektronische Patientenakte: „Wer schon an der Einrichtung scheitert, erlebt den Nutzen nie“
InterviewBislang nutzen nur wenige Versicherte die ePA-Apps ihrer Krankenkassen für ihre Elektronische Patientenakte. Digital-Health-Experte Christoph Dockweiler erklärt, was dahintersteckt und wie die Apps besser werden können.
Mithilfe der ePA-Apps der Krankenkassen können Versicherte Bescheide, Medikationen und Arztbriefe einsehen sowie selbst Dokumente hochladen. Doch vor allem die Registrierung und Handhabung der ePA-Apps wird von vielen als kompliziert und umständlich wahrgenommen.
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